Support
For answers to Frequently Asked Questions about our products, please visit FAQ.
For general questions related to AXT Unlimited, email support@AXTUnlimited.com.
If your email program uses an approved senders list, or white-list, please add these addresses to that list: support@audioxtract.com and support@AXTUnlimited.com. This will help to ensure that you receive our reply.
Technical Support for Audio Xtract is available at http://www.audioxtract.com/support.asp.
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Software that isn’t published by AXT Unlimited (or Audio Xtract) cannot be returned. Most AXT Unlimited software products have a 14 day trial or some other trial period. For this reason, we expect you to have tried the product before you purchase and there are no returns. For products for which there is no trial period, you may return the product within 14 days of purchase provided you have emailed us in advance at returns@AXTUnlimited.com with your invoice number and reason for return, and requested an RMA number and return instructions. Product sent back without following the proper RMA instructions will be refused and sent back to you at your expense.
